We own all the hardware used to operate our services. The servers are safely locked in isolated rack cabinets that only authorized personel have access to.
All our VPN servers operate without any type of storing media. This means that the servers run without any hard drives, USB memories or CD-ROMs that could otherwise log and store information.
OVPN is the only VPN provider that offers this level of security.
We take security for our customers seriously. For this reason, we have bought an insurance that covers legal fees.
In the case of any third party demanding information about our customers, we are fully prepared to go to court and will do everything in our power to prevent anyone from getting access to customer information.
OVPN has never given any information about our customers to a third party.
OVPN is the transparent VPN provider.
Every month we publish a transparency report on our blog where we state the total traffic consumption, server uptime and any spikes in traffic for all our servers in order to prove that we never oversell our services.
We put no limitations on either speed or traffic usage. Our servers are located in separate datacenters to guarantee redundancy.
All datacenters are connected with an uplink of atleast 10 Gbit/s.
To increase user anonymity we have over 600 IPv4 addresses and billions of IPv6 addresses.
When connecting to OVPN, a randomized IPv4 and IPv6 address is assigned to you.
Our customer support can help you with anything regarding installation, troubleshooting or any other questions you may have.
We aim to answer support tickets within a couple of hours. Support is provided via email or live chat.